FAQs

PHP 100 for Metro Manila orders (1-2 days lead time)

PHP 150 for provincial orders ( 5-7 days lead time)

Orders made before 3 pm can still be picked up on the same day up to 4 pm. Orders made past 3 pm will be processed the following day.

We are located at One Corporate Central 578 Boni Ave cor San Roque Mandaluyong.

Your order can be picked up anytime from Monday-Friday, 9am-4pm (Excluding Holidays).

If order is not paid for within 48 hours, it will be immediately cancelled and will be put back on the site for purchase.

If an item does not fit or is damaged, the customer can return the item 2 days after receiving it and Nirvana will provide store credits in exchange. If the customer goes beyond the allotted time, all sales will be considered final and cannot be returned.

Items on sale are considered final, non-returnable, and non-exchangable.

We accept GCash, bank deposit via BDO, BPI, UnionBank and Metrobank.

Proof of payment must be sent to hello@nirvanacollective.co for us to validate your purchase.

Our items range from PHP400 -PHP20,000. We sell a variety of different items and assess them based on brand, uniqueness, material, condition and category.

For branded items, we discount them up to 80% of SRP.

We price our items based on condition, brand, trend and material and category. Although there is no exact science to pricing, we also cross reference this to what is available in the market. 

For brands whose sizes are standard, we indicate the size on the label. For brands that do not follow a standardized sizing or have no sizing label, we provide the essential measurements in the description.

We make sure to sort and sift through the items to see any signs of wear and tear. Pieces that don’t make it to the Nirvana standard are not listed online. In any case that there are minor flaws present, we note them and let you know in the item description. 

Read the label to see preferred washing style. If label is not present, best to handwash an item gently in cold water.

Choose add to cart or buy now then proceed to checkout to fill in contact and payment details. Send proof of payment to our email to confirm your order.

As there are multiple unique items on the website, a filtering system is put in place so you can sift easier through sizes, clothing categories and brands that narrow down your search. Simply tick the boxes of the desired categories. You may check mutliple ones that apply.

For inquiries and concerns, you may drop an email at hello@nirvanacollective.co or send us a dm on instagram at @nirvanacollective.co. Someone from the team will respond within 24 hours.